•確保服務能夠隨時提供給客人，並且讓客人的住宿體驗既舒適又印象深刻。
•身為行李員須具備對台北充分的了解，對所發生的時事隨時都能掌握，並且及時且親切為客人解決需求。
•需對飯店提供給客人的服務及設施有充分地認識。
•協助並完成其他職責上的任務。

•To ensure the assistance is being provided at all times to guests and their stays at the hotel are comfortable and memorable.
•To ensure that you as the Bell Person at the hotel have a comprehensive knowledge of city, and what is happening within the city at all times, and to ensure that all guest enquirers are met with prompt, informative yet friendly solution.
•To ensure that you are completely aware of the complete range of services and facilities that the hotel provides to its guests and visitors.
•To assist and carry out other duties as required and directed.